Ticket to Work / EN Operations

Intake Form

This form is used to collect information during an initial conversation with a potential ADEN Participant. An ADEN Member may have their own intake form in lieu of this form.

Member NDEAM News Release

A new marketing tool, is available for ADEN Members to locally market their EN services and promote National Disability Employment Awareness Month (NDEAM). The attached template was prepared by NDI Communications team fully designed and accessible with content that is prepared for Members to simply add their name and contact information.  Once customized a Member can distribute to local media.  NDEAM is celebrated in October, so this tool is time sensitive through October 2019. 

No or Limited Contact Request

This tool is only used after the Member consults with an ADEN Director. Once employed, if an ADEN Participant is requesting to have limited or no contact with the ADEN Member because of work schedule, the Member needs to get this request in writing from the Participant. Attached is a request form to send to the Participant and have the Participant fill it out and send back to you.  The Member will post a Participant Service entry and attach the written request. 

Huddles: Archives

Members can view the agenda and listen to past monthly Huddles by clicking on the posted link for each respective monthly Huddle. 

Members are required to attend the live event or watch the recording within the same month. The respective agendas are attached below.

Portal User Guide

The Portal User Guide version 31, designed for Members, provides instructions on completing common tasks and activities in the ADEN Portal.

Core Training (Orientation, Core A, B, and C)

ADEN Members will find the most current materials used during ADEN Orientation and Core Training posted to this resource. The training consists of five (5) separate trainings offered each month: Member Orientation, Core A, Core B, Core C, and Portal Training. 

The information presented for each of the training sessions are posted below: 

Member Orientation

No Contact Guidance

Having no contact or losing contact with an ADEN Participant may occur. This attached resource provides guidance on action taken by the Member if this becomes a problem. The "no contact letter" template is attached for Member use also.

Member Training Checklist

The staff who work for an ADEN Member conducting the EN operations are required to complete training.  This checklist helps Member staff track their attendance.

ADEN FAQ: Documenting Services

Need information about Documenting Services?  Use this tip sheet.

SSA Security forms

These three documents are needed to begin the process to seek Social Security Administration security clearance. They include: 1) SSA 222 form, 2) Fair Credit Authorization form, and 3) Federal Employee / OF 306 form. An example of a completed OF 306 form is also provided for you to follow as guidance.  

The process for SSA clearance is as follows: 


Subscribe to RSS - Ticket to Work / EN Operations